It seems like it could be a nice clock but it doesn't work. It requires one AA battery and I have tried three new batteries and nothing I do makes it work. Except for the fact that it doesn't work I like it and I think the company should send me another one.
I bought one each for me and my Mum - We both think they’re cool 😎 If I placed an order for another 10 (thinking of Christmas) what sort of discount would you offer me ? I’m spreading the word about LoveEcru ❤️
C'est graphiquement très beau !surtout le lettrage et l'aiguille.
J'en ai acheté 12 ,fonction déco.
12 en cercle, pour 12 chiffres ,alternance 3 couleurs.
I eventually received my clock, and I'm very happy with the product itself. The quality is excellent.
However, the delivery process needs to be improved. The parcel was delivered to a local pickup point and sat there for several days, but I was never told which pickup point it had been sent to. I spent a lot of time trying to locate it, contacting customer support and visiting several collection shops before finally finding it.
A simple solution would be to notify customers of the name and address of the pickup point as soon as the parcel arrives there. That would avoid a great deal of unnecessary frustration.
The product deserves 5 stars, but the delivery communication needs improvement. I hope this can be addressed for future customers.
Store owner replied:
Hi Kenneth,
Thank you for your kind words and for the 5-star review! We’re sorry about the delivery experience and completely understand your frustration. We’ll share your feedback with our shipping partners and work on improving pickup point notifications for future customers.
We hope you enjoy your Orbit Alarm Clock!
Thank you so much!
It was such a pleasure, great service, Beautiful piece!
For sure you've got a loyal customer!
Very nice clocks. I ordered 2. The box arrived damaged and the glass on one of the clocks was broken. Your customer service was great and immediately sent a replacement.
