We excel in global shipping, ensuring our products reach you perfectly. Our robust packaging is crafted to resist even the roughest handling, making damages a rare occurrence.

However, if you find that your order has been compromised:

1. Immediately photograph any visible damage upon noticing.

2. Capture images of all affected products during the unboxing process.

3. Forward the images to our dedicated team at hello@loveecru.com.

4. Rest assured, our team will promptly reach out to address your concerns.

5. Depending on the situation, we'll either refund your purchase or dispatch a replacement at no additional cost to you.