Dispatch: In-stock orders are dispatched within 1–3 business days (Monday–Friday) from Japan and China. Every parcel is insured and tracked; you receive email and SMS updates.
Delivery: Economy 7–10 days after dispatch; faster services where available at checkout. Free Economy shipping on orders from $50.
14-day money-back guarantee: Request a return within 14 days of delivery. Items must be unused and in their original packaging; return shipping is paid by the customer. See our refund policy.
Damaged or incorrect: Email us within 72 hours of delivery with photos and we arrange a replacement, shipping covered.
Preorders, made-to-order furniture and lighting, and Yoshida Pottery (2–5 weeks) follow the lead time shown on their product page. Full details on our shipping information page.
LOVE the plates. They’re perfect size for my coffee shop & great quality.
Amy D. · United Kingdom
Rated 5 out of 5
Verified buyer
It’s a great product! It just needs to be better protected for transportation, the box was a bit battered when it arrived and the holder for the plates a bit bent, but nothing too noticeable.
Gabriela P. · Denmark
Shop with confidence
14-day money-back guarantee — bundles and sale items included
Arrived damaged? Tell us within 72 hours and we replace it, shipping on us
Every parcel insured and tracked, with email and SMS updates
Changed your mind? Cancel within 24 hours of ordering
It’s a great product! It just needs to be better protected for transportation, the box was a bit battered when it arrived and the holder for the plates a bit bent, but nothing too noticeable.
The plates are so cute. LoveEcru does a great job of securely packaging their product. The only issue was with the carrier. The package was severly damaged and dented. Suprisingly the plates were not damaged.
I actually bought these little plates for my two cats, as most pet bowls are too deep or too large. These are shallow with a rounded edge, very lightweight, stainless steel, and easy to clean. The rack they came with is great too, and they sit on my shelf taking up very little space. Very good communication from LoveEcru's customer service representatives. Overall very pleased and I will be back for more items.