Dispatch: In-stock orders are dispatched within 1–3 business days (Monday–Friday) from Japan and China. Every parcel is insured and tracked; you receive email and SMS updates.
Delivery: Economy 7–10 days after dispatch; faster services where available at checkout. Free Economy shipping on orders from $50.
14-day money-back guarantee: Request a return within 14 days of delivery. Items must be unused and in their original packaging; return shipping is paid by the customer. See our refund policy.
Damaged or incorrect: Email us within 72 hours of delivery with photos and we arrange a replacement, shipping covered.
Preorders, made-to-order furniture and lighting, and Yoshida Pottery (2–5 weeks) follow the lead time shown on their product page. Full details on our shipping information page.
"Bought this as a gift for my wife and she uses it every morning. The tray is a beautiful touch and the quality of the stainless steel is excellent. Definitely worth it."
★ ★ ★ ★ ★
Daniel C.
"This has become part of my daily coffee routine.
The polished finish looks beautiful on my kitchen counter, and the craftsmanship feels high quality."
★ ★ ★ ★ ★
Amelia R.
"The design is clean and modern, exactly what I was looking for.
It's perfect for serving espresso or cappuccino when guests come over. I've already received several compliments!"
★ ★ ★ ★ ★
Fatima D.
"Just in love with my new Milano set!
Super stylish and bigger than I expected."
★ ★ ★ ★ ★
Abdyl S.
"So far I am very pleased with my purchase.
I love it 😍"
★ ★ ★ ★ ★
Sophie M.
"Absolutely love this set. The mirror finish looks so elegant, and the double-wall insulation really keeps my coffee warm without making the cup too hot to hold."
Store owner replied:
Thank you for your feedback, Adriana. We sincerely apologize for the condition of your mirror. While we carefully inspect all products before shipping, the damage may have occurred during delivery. This does not reflect our standards, and we are committed to resolving this promptly. Our team will contact you to arrange a replacement or full refund. Please let us know if we can assist further.